How can I purchase a ticket for the museum?

Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

Can I purchase tickets at the door?

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance.

Where is the nearest parking?

MOI Cleveland doesn’t have designated parking for guests. Nearby Parking options listed below: May Building Parking Garage 205 Prospect Ave E Cleveland, OH 44114 Ph # (216) 621-3340 Jack North Parking Garage 2047 Ontario St. Ph# (216) 297-4662 Jack South Parking Garage 2151 Ontario St. Ph# (216) 297-4662 Euclid Parking Facility 515 Euclid Ave Ph # (216) 771-5333 Public Square iParkit Garage 320 Superior Ave. Ph # (216) 589-9050 Oversized Parking for Buses/Schools Arena Lot 522 Prospect Ave E Ph # (216) 621-3340

How long does it take to go through the museum?

The experience should typically last between 45 and 90 minutes.

Is the museum wheelchair accessible?

Yes, we are wheelchair accessible.

Are food/ drinks allowed in the museum?

No, food and drinks are not allowed in the museum.

As stated in our Terms & Conditions, all tickets are final sale and non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.

Can I reschedule my tickets?

Tickets can be rescheduled if the request is made at least 24 hours before the scheduled visit. However, ticket availability for alternate dates is not guaranteed and is subject to a first come, first serve basis. For any questions or rescheduling, feel free to contact us at info@moicleveland.com.

Do young children need a ticket?

Tickets are not required for children who are ages four and younger. They can enter MOI for free!

FAQ | Museum of Illusions Cleveland

FAQ

Read our FAQ and get the information you need.

Tickets are available for booking through this website or at the entrance (unless we are at capacity).
Yes, we do. Gift a mind-bending experience with a digital gift card to the Museum of Illusions. Funds can be used on tickets and merchandise in the Illusion Shop.

Click here to buy.
Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance.
MOI Cleveland doesn’t have designated parking for guests. Nearby parking options are listed below:

May Building Parking Garage
- 205 Prospect Ave E Cleveland, OH 44114
- Ph # (216) 621-3340
- Website
Jack North Parking Garage
- 2047 Ontario St.
- Ph# (216) 297-4662
- Website
Jack South Parking Garage
- 2151 Ontario St.
- Ph# (216) 297-4662
- Website
Euclid Parking Facility
- 515 Euclid Ave
- Ph # (216) 771-5333
- Website
Public Square iParkit Garage
- 320 Superior Ave.
- Ph # (216) 589-9050
- Website
Oversized Parking for Buses/Schools

Arena Lot
- 522 Prospect Ave E
- Ph # (216) 621-3340
- link
The museum experience typically takes between 45 and 90 minutes, but there is no time limit, so you are welcome to explore at your own pace.
Yes, we are wheelchair accessible.
No, food and drinks are not allowed in the museum.
Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.
Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]
Tickets are not required for children who are ages four and younger. They can enter MOI for free!
Complimentary admission is available exclusively to teachers and educators with valid school IDs. Teachers and educators are eligible for one complimentary admission per year. This offer is valid for walk-in visitors only. Please present your valid school ID upon entry.